Contact us

We're here to help.

Have a question about your order, one of our products, DIY projects, personalization, or MAVYNO LIVE PAY?

Send us a message and we'll get back to you as soon as possible.

our customer service wa number is +1(510)916-1949

ORDER SUPPORT

If you're contacting us about an existing order, please include:

  • Your order number
  • The email address used at checkout
  • A short description of your question or issue

For damaged or incorrect products, please also include clear photos when possible.

PRODUCT QUESTIONS

Need help choosing a DIY kit, phone case, fuse bead product, or creative accessory?

Send us the product name or link and we'll do our best to help.

TIKTOK LIVE ORDERS

For questions about a MAVYNO TikTok LIVE order, please include:

  • Your TikTok username
  • Your live order number or reference, if provided
  • Your Shopify order number, if payment has already been completed

Please do not send payment card details through email, chat, or social media.

CONTACT FORM

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Email
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Message

Thank you for choosing MAVYNO.
MADE TO BE YOURS.